Fax us at (866) 926-5498. BBB does not endorse this company. I decided to call HAMP instead. Its affordable and reliable. Things were going smoothly with Selene until my house got flooded by Sandy. Money, Selene Finance - lack of communication, fraud. So. Marked my payment late despite asking for additional time. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. Please help me 21494968xx. They also have reported me over six months late. From conversations with my representatives, there may be an investigation of Selen by my state. We are going to find out soon. 9990 Richmond Avenue, Suite 400 South. They have made alot of money off us debt slaves, not that anyone cares. for the borrower. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 | Consumer Access (nmlsconsumeraccess.org), Equal Housing Lender. Summary With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. They mailed me a number of letters saying they denied my modification but requested more documents. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. I have paid my mortgage on time every month for 4 years and made one late payment, only because I deposited a check from someone that bounced so I have no caught up on my last payment that was only 10 days late. Almost every day I am on the phone with rude people from there. I as well feel that something very wrong is going on. Featured review. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. I would like to know what information I need to get started on this class action lawsuit. US Attorney General. When I explained about my chapter 13 she started transferring me to other departments. My Name is Anthony Gomez, I am also a victim of Selene Finance, in very similar ways. Do we need to be worried? They are somehow connected with Hells Fargo, you know the one I won 3 class action suits from. We can't get a home equity loan. take care and be ware. I had to file a chapter 13 also to save my house. Our credit has never been worse. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. 1-866-430-8977. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. I have been trying to get a loan modification for three years and its nothing but ### from the last three companies that have owned or serviced my loan. The county sold the property out from under us for an excess of $60,000.00 over what what owes on the property. Look for Selenes complaints join us. I hope there is a class action suit on this company, But I doubt it will happen. endobj Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage, I'm sorry to hear this. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. A month ago I got a call from a Daniel Ellis regarding a loan modification. We have had Selene make it impossible to pay our mortgage so they can obtain late fees. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. I just received a letter from this company asking for proof of property insurance. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. Selene Finance LLC. Contact me please. What's up with them? According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. We are also current on our loan. I have never been late. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. HAMP called Selene and within days the loan modification was at my door. I have filed complaints with the BBB and FTC. I completed a refinace last year with a mortgage company and they sold my loan to Selene. PO Box 1365, Pullman, WA 99163 I think they may be including another scam. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. Just for everyones information Selene is now a mortgage company. I came on to this website to see if Selene had treated other people unfairly. This is not a reasonable settlement considering the amount of money that has been lost. Not a penny of our payments goes to principal. I have the same problem with selene finance with a transfer from Rushmore loan management there sister company. I felt that they should have informed us this would happen if we did this repayment plan because I never would have agreed to it especially since I didn't really need to. Basically I have to do their work! I asked them why? I live pay check to pay check and I have always paid my mortgage payment. <> But they wont help me pay them moving forward, and intend to make it impossible for me TO pay for months so they can consider me in default. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Credit card companies are not required to give a grace period. It mailed on the 7th. Bertrand eric estrade. All I was told was to send by moneygram from Walmart. Fraudulent on a modification application that have been withdrawn before any parties agreement. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. They have no interest in helping anyone. Bertrand eric estrade. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. The average employee at Selene Finance makes $59,354 per . Consumer payments were going to bankruptcy order. They claim they will reimburse me the $30 for the stop payment. Selene Finance is a non bank mortgage servicer, essentially a debt collector. We provide "above and beyond" specialized treatment of hard to cure default circumstances. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: I made sure if they accept the payment even last day. I will pay my mortgage and you will never get my home. Ironically, my statements from Selene show I am paying escrow. I ignored the letter and threw it away. I always set up automatic payments and it really gave me peace of mind knowing that Flagstar had this. I had a loan modification through BOA. Selene is now telling us that we can be foreclosed on.. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. They would not give me back the money. I made a quarter million in profit. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. I encourage EACH of you to do the same. Hi all, Selene instead applies that amount to my next months payment, contrary to my loan agreement. So yes i would like to speake to someone They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. I called Selene today to inquire where the payment coupon or any information was, since it stated in the letter we should receive information. SELENE FINANCE, LP branch. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. Houston, TX 77042-4546. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. They are a nightmare. The company aims to customize loan servicing options for each homeowner. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. I would like to join the law suite. They took it over and within a month threaten to foreclose on the unit. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. Fast forward to December 2017. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. The storys up above are so much like my story. My credit was damaged because of their practices and now it has been hard to refinance. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. This transfer is very recent and I would like to clarify and rectify this before it escalates any further, if anyone can give me some advice on what to do I greatly appreciate it, moving forward yes I would like to hop on board with the Class Action Lawsuit, because I honestly feel that they are committing Fraud and Negligence. I gave them all the details and they are NOT PLEASED! I've never been late with payments. They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) where you can easily view transaction history, make payments and obtain information u Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. WTH they told me interest. Although they charged me $4000 for modification. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. And to have a chance to pay the mortgage amount with a aurthorized card. Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. I emailed Selene Finance on 09/29/2022 and asked them why . At best Selene is a poorly run company. But eventually something went wrong. You may also contact FEMA at Selene Finance Class Action Lawsuit. I was then given to a Roudy Sebastian who then proceeded to tell me that I was approved for the loan modification. Hello Selene Finance customers, The farmers insurance lawsuit settlement was settled out of court for a lot of money. My bank gave it back to me and they filed it with Selene to get their money back. I received February's payment coupon, and noticed my payment is $101.50 more per month. WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. That means there are a considerable number of borrowers Selene Author July 27, 2022 We provide above and beyond specialized treatment of hard to cure default circumstances. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. Save my name, email, and website in this browser for the next time I comment. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. Seeing all these comments though.. Because my escrow account was in the negative and this was to get it caught up. If you have any general questions regarding your account or would like to make a payment, please log in to our borrower portal by You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. They said my note was not escrowed which was incorrect. regarding your mortgage. I have talked to several people at Selene and I think they are truly a bunch of ###S! So why did they take out another house payment on April 15th directly from our account? Bank of America sold our mortgage to Selene in September of 2014. They suddenly foreclosed my house and going to auction this coming Wednesday. The case status is Pending - Other Pending. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. Your email address will not be published. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. 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